All goods we sell are covered by warranty service from the date of sale. Specific terms are listed on the product card for each tool. The devices are repaired free of charge if a manufacturer's defect occurs. This warranty does not apply if the tools or their accessories have been used improperly: the capacity of the equipment has been exceeded, unsuitable accessories have been used or the user has not followed the operating instructions. How to use the tool is explained in its instructions. In the event of a tool failure, you will be required to provide a warranty card and purchase documents for each warranty where the date of purchase is clearly visible. Below are the nuances of each manufacturer's warranty service and post-warranty repair centers.
BOSCH professional blue tools have a 1 + 2-year warranty. When you buy the tool, you get a 1-year warranty. If you register the tool online within one month from the date of purchase of the tool, your warranty is extended for up to 3 years. Clicking on this link (www.bosch-professional.com) will take you to the registration page where you can register your newly purchased Bosch tool. In the event of a tool failure, you will be required to provide a registration certificate and purchase documents for each warranty where the date of purchase is clearly visible. Warranty and post-warranty service is performed by authorized service centers which can be found on www.bosch-professional.com and selecting exact location.
MAKITA warranty period depends on the product type. Leisure tools with petrol engines have a 2-year warranty, and for professional activities - 6 months from the date of purchase. All other tools have a 1-year warranty from the date of purchase. Warranty and post-warranty service is performed by authorized service centers, which can be found at the following link: https://warranty.makita.eu
DEWALT tools have a 2-year warranty. You can find out if it is possible to extend the warranty period for another 1 year at: www.DEWALT.eu/3. If possible, you must register the purchased product on the manufacturer's website within 1 month from the date of purchase. Warranty and post-warranty repair of tools is performed only by authorized DeWalt company services, which are specified in the tool's warranty card. More information: www.2helpu.com
METABO tools have a 1-year warranty. After purchasing a cordless tool (including batteries and chargers), register it on the official website of the company at www.metabo.com/xxl within 4 weeks from the date of purchase. Print an “All-in service” warranty certificate with customer details, tool model and serial number, in which case the warranty will be extended for up to 3 years.
If the need for warranty service arises, you must attach an XXL warranty confirmation to your original sales receipt with the date of sale. The buyer cannot transfer their 3-year Metabo warranty to another person. Warranty and post-warranty service is performed by authorized service centers, which are specified in the tool's warranty card. More information about the Metabo warranty can be found at www.metabo-service.com
MILWAUKEE tools have a 1-year warranty. For all new tools from the manufacturer (except for M18 nailers (M18 CN180GS and M18 CN160GA) the warranty can be extended up to 3 years by simply registering the tool at the address indicated within 30 days from the date of purchase: https://warranty.milwaukeetool.eu/
An e-mailed registration confirmation receipt and original invoice with the date of purchase will be extended as proof of warranty. When the product is shipped to Milwaukee Service, the product must be securely packaged without any hazardous contents, marked with the shipper's address, and a brief description of the failure. Warranty and post-warranty service is performed by authorized service centers, which are indicated on the warranty card of each tool.
STANLEY FatMax power tool products include a 1 year guarantee as standard. In the unlikely event that your power tool becomes defective due to faulty materials or workmanship within 1 year of purchase, STANLEY guarantees to replace or repair all defective parts or replace the item free of charge. Register your STANLEY FatMax power tool within 4 weeks of purchase here: https://me.stanleytools.global/en/product-registration and qualify for an additional 2 years guarantee. Having registered your power tool, in the unlikely event that your power tool becomes defective due to faulty materials or workmanship, STANLEY guarantees to replace or repair all defective parts free of charge, or – at our discretion – replace the item free of charge.
All BAHCO hand tools are offered with a lifetime warranty; a warranty against material and manufacturing defects for the normal lifetime of the tool in question. "Lifetime" is defined as the period of time a tool can be expected to last under normal use and conditions. Defective product will be repaired, replaced or substituted. Any product that has been incorrectly used and/or maintained or that is worn from improper use or that has suffered unauthorised modifications is not covered by this warranty. A warranty claim requires the submission or shipment of the complete tool in question with verification of sale documentation, which must validate the purchase date and the product designation, to the retailer or distributor.
All WERA professional hand tools are covered by a lifetime warranty against breakage due to defects in materials or workmanship for the normal life of the product. This policy does not cover products which have been altered in any way, and products which have been subject to abuse, misuse, negligence, or improper storage. Bits, bitholders and L-keys are also not covered under this warranty policy as they are considered consumable. Wera Tools reserves the right to inspect warranty claims before replacements are issued. Return transportation costs are not included, however Wera will send replacement tools at no cost. Any claims for reasons other than those noted here must be approved by Wera Tools Inc., or its authorized representatives. Wera torque products are warrantied up to 5,000 torque cycles within one year of purchase.
STEINEL warranties its heat guns and glue guns for a period of one (1) year from the date of purchase, if properly operated and maintained and used under normal conditions. For heat guns, this warranty are tools that have been subject to abuse, tools that have been opened or repaired by anyone other than STEINEL, tools that have been modified in any way or mounted onto machinery/equipment, and tools that have been put into continuous operation. STEINEL heat tools are hand held power tools and are intended for use as such. Any other use voids STEINEL’s warranty.
HITACHI tools have a 2-year warranty. Warranty and post-warranty service is performed by authorized service centers, which are indicated on the warranty card of each tool.
After purchasing the product from our store and in case of damage, inform us by e-mail [email protected] or by phone +370 686 47 132 and we will provide you with information about the place of warranty service.
All goods sold, without exception, are original and CE marked. This marking is the manufacturer's declaration that the product complies with the applicable requirements of the European Commission directives. Also, this means that:
* the manufacturer declares that his product complies with the essential requirements of European standards for health, safety and environmental protection, which are referred to as the "product directives";
* the CE marking of a product indicates to the state market surveillance authorities that the product is legally placed on the market of that country;
* the CE marking of a product ensures the free movement of such a product in the European Free Trade Association and the European Union single market (27 countries in total);
* the CE marking of products allows customs and national market surveillance authorities to withdraw non-compliant products from the market.